Data We Collect

• Account Data: Name, email, phone number, organization details, commercial registration, tax number.
• Usage Data: Login records, pages used, reports, activity logs.
• Files and Attachments: Documents, images, and operational data related to the organization.
• Payments: Invoice and transaction data processed through certified payment gateways (we do not store card details).

How We Use the Data

• Operating your account and providing core services.
• Improving system performance and analyzing usage.
• Sending system alerts or operational notifications.
• Providing technical support and communicating with you when needed.
• Complying with regulatory and tax requirements within the Kingdom of Saudi Arabia.

Data Sharing

• We do not sell or share your data with third parties for marketing purposes.
• Some data is shared with:
• Infrastructure providers (cloud hosting – security systems).
• Payment gateways for invoice processing.
• Government entities only upon official request.

Data Protection

• SSL encryption
• Backups
• Advanced access permissions within the platform
• Real-time security monitoring and detection of suspicious activities

Data Retention

• Data is retained throughout the subscription period.
• After cancellation: Data is kept for 90 days before permanent deletion, unless there are legal requirements to retain it.

Policy Updates

• We may update this policy, and you will be notified via email or within the system.